Introduction
This Privacy Policy explains how dcbrite Local (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit dcbrite.com or use our laundry and dry-cleaning services in the Bronx, Manhattan, Queens, and greater New York City area. Please read this policy carefully. If you do not agree with these terms, please do not access the site or use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to a plan, request pickup or delivery, contact customer support, or fill out a form on our site. This may include your name, email address, phone number, billing and delivery addresses, payment information, and order details.
We also collect information automatically when you browse our site, including IP address, browser type, device identifiers, pages viewed, time on site, and referring URLs. We use cookies, web beacons, and similar tracking technologies to improve site performance, personalize content, and understand usage patterns.
How We Use Your Information
We use the information we collect to process transactions, fulfill service requests, send order confirmations and updates, improve our website and service offerings, personalize your experience, communicate with you about promotions or account matters, and comply with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share information with trusted service providers who assist us in operating the site, processing payments, delivering laundry services, or sending communications on our behalf. These parties are obligated to protect your information and may only use it for the purposes we specify.
Data Retention and Security
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We implement administrative, technical, and physical safeguards designed to protect your personal information, though no data transmission over the Internet or storage system can be guaranteed as completely secure.
Your Rights
Depending on your location, you may have rights regarding access, correction, deletion, or portability of your personal information. To make a request, contact us at [email protected] or call (718) 908-6079.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will take steps to delete such information.
International Data Transfers
Your information may be processed and maintained on servers located in the United States or other jurisdictions. By using our site or services, you consent to the transfer of your data to facilities that may have different data-protection rules than your jurisdiction.
Changes to This Policy
We may update this Privacy Policy periodically. The effective date will be updated accordingly. Continued use of the site or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact dcbrite Local at 1882b Crotona Ave, Bronx, NY 10457, email [email protected], or call (718) 908-6079.